Is lens.com Safe?

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Website security score

66%
WOT’s security score is based on our unique technology and community expert reviews.
Is this website claimed?
No
Community reviews
★ 3.9
WOT’s algorithm
77%
Child Safety
N/A

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3.9
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Based on 8 reviews

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Newest
Site changes prices upon reaching checkout.
Helpful
Да просто отлично работает как надо работать с сайтом на сервере который находится под управлением пользователя с файлами с файлами данных программ для серьёзных ошибок нет
Helpful
Deceptive company that misleads customers with what appears to be fake prices. Not recommended.
Helpful
- Charging hidden, ridiculously high service fee to customers - Luring customers with mail-in rebate which will never arrive - Well trained customer service to answer customer with non-sensical, empty words
Helpful
Hidden, non-disclosed fees. The subtotal doesn't add up. My invoice should have been $103, but there was a hidden processing fee of $70 when they charged my card. They do not show these fees anywhere on the website.
Helpful
I got exactly what I ordered - received email update and a link to check the status of my order
1
Deceptive charges: When you order the total of the items don't match the subtotal at the bottom of the order. They secretly add additional fees with no line item. Most people are not going to catch that especially if they are ordering 3 or more item. I thought it was a web site error. It turns out it is the way they do business with an explanation in small print below the screen. DON'T USE THEM. ***** was more upfront with an fees.
3
Don't provide your email to them. Ever since I requested a price on a pair of contact lenses, my email has been used for their promotional spam. I've requested to get off their mailing list several times now. Using both the automated system and contacting customer support. Support never returned my emails and the automated system never accepted my unsubscription. This issue has been going on for more than 6 months now. I suggest never doing business with them if you want to protect your privacy.
3
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