Безопасен ли ethicalsuperstore.com?

I've ordered from Ethical Superstore a few times and have only returned because I can't source the product anywhere else. Each time the order has been late (over a week or more) and products have also been damaged in transit. I'd recommend they change couriers and additionally it would appear some of their customer service policies need revisiting.

Mangosun, I'm sorry you're receiving unwanted mail from us; it certainly isn't our intention to spam you. Please get in touch with us via ***** FAO Marketing and I will make sure you're removed from our mailing list incase you haven't been already. Sorry for any inconvenience.

I have to unsubscribe numerous times from this website. Also when I receive an email from them I always click "report spam" which does not work either. They have high prices for products which I could buy cheaper in a store. This does not make them ethical at all.