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SCAM!!!! DO NOT FALL FOR THESE FAKE MICROSOFT REPRESENTATIVES. Especially the indian one that barely speaks english! He has been recorded all over YouTube trying the same old scam again and again. (example: ***** Don't waste your time, hang up right away! All they want is for you to download a Remote Administration Tool (RAT, also known as Backdoor) so they can remotely control your computer and send in other malware like Keyloggers to get your credit card information. IF YOU HAVE RECEIVED A CALL FROM THESE SCAMMERS HELP GET THEM CAUGHT BY REPORTING THEM TO THE AUTHORITIES: ***** - Global ***** - US ***** - Canada For more info: ***** People reporting these very scammers: *****