Is yodel.co.uk Safe?

YODEL Connected With Live Support SHANDRE 30:38 Welcome to Yodel Online. In order to identify you, can I please have the full name, first line of address and postcode on your parcel please? I would also like your parcel number if you have it please? Thank you. You have now been transferred to Shandre JD0002256681841134 Delivered joshua hobson Delivered 1 pike law raod Delivered hd7 4nl Delivered Nobody seems to be able to tell me very much about my parcel Delivered It was wrongly delivered. Promised again today it would be collected and re-delivered Delivered hello? Delivered Thank you for confirming this information, allow me a few minutes to have a look, please. Thank you for your patience but as I can see the parcel was delivered and it says JOSH signed for it. well i was told over the phone it was signed by someone with a D and Y in there name Delivered and i wouldn't be wasting my time on here if i had received it Delivered I checked with my neighbours and they have not received it Delivered Thank you for your patience Joshua ,I do see a ticket was raised to the depot to conduct a driver's interview but the depot cannot get hold of him they will try again ,please give it some time as the timescale is 24 hours for feedback.I do apologise about the inconvenience. Well it has been 48hours since I raised a ticket. And I was told the driver had been informed to collect from wrong address and re-deliver. I even gave my phone number, so the driver could contact me, to tell me where he wrongly delivered it too. Delivered Something very dodgy about this service Delivered This is the last message from the depot, "Note Morning I have tried to call the driver no answer left voice message to call the office Thanks Geraldine yodel\geraldene.jones - Thursday 21-DEC-2017 07:44 (8 hours ago) " You wouldn't expect him not to reply to the depots call unless he had something to hide or avoid Delivered you can see my concern Delivered I am recording all phone calls and online chats. So i can forward to my supplier and for feedback for other customers Delivered Hope this is cleared up soon Delivered

Had two consecutive good experiences with Yodel at two different addresses. On one occasion my housebound mother-in-law received a package, and the delivery driver carried it inside to her bedside in the living room so she could inspect it without needing to get up. Nothing but praise for the company so far, premium service for a budget price, will definitely use again.