Difference between revisions of "Spam"
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Botnets can be installed by backdoors, drive-by-downloads, web exploits, worms, viruses and Trojan horses. | Botnets can be installed by backdoors, drive-by-downloads, web exploits, worms, viruses and Trojan horses. | ||
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| + | ==Reporting Spam== | ||
| + | ===How to Report Spam=== | ||
| + | |||
| + | [http://www.spamcop.net/ Spamcop] maintains a [http://spamcop.net/fom-serve/cache/19.html guide to finding the full headers of an email address], for users of the most popular email programs. You'll need the information contained in the full email headers in order to make an accurate spam report. | ||
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| + | Viewing the email headers, if the spam message originated from: | ||
| + | * Hotmail <br />[http://hotmail.msn.com/cgi-bin/dasp/ua_info.asp Contacting Hotmail] <br />email: ''abuse@hotmail.com'' | ||
| + | ** [http://windowslivehelp.com/solutions/safety/archive/2009/03/23/how-to-report-abuse-or-spam-in-windows-live-hotmail.aspx Windows Live Hotmail] <br />email: ''report_spam@hotmail.com'', ''report_spam@msn.com'' or ''report_spam@live.com'' | ||
| + | * Gmail <br />[http://mail.google.com/support/bin/request.py?contact_type=abuse_phishing Google's Incident Report form] | ||
| + | * Yahoo Mail <br />[http://help.yahoo.com/l/us/yahoo/abuse/report/ Mail Abuse Feedback Form] | ||
| + | * [http://www.joewein.de/sw/419-freemail-abuse.htm Where to complain about spam] that uses free email accounts that are not listed above | ||
| + | |||
| + | ===Where to report Spam=== | ||
| + | |||
| + | '''If you are in the USA''' | ||
| + | * US Federal Trade Commission<br />[http://www.ftc.gov/spam/ FTC Spam site]<br />Alternatively, forward the email with full headers to: ''spam@uce.gov'' | ||
| + | * US Department of Justice - mainly PHISH schemes <br />[http://www.justice.gov/spam.htm Report Unsolicited Commercial E-Mail] | ||
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| + | |||
| + | '''Outside the USA''' | ||
| + | * Australia <br />[http://www.acma.gov.au/WEB/STANDARD..PC/pc=PC_310301 Australian Communications and Media Authority] <br />email: N/A | ||
| + | * France <br />[http://www.cnil.fr/ Commission Nationale de l'Informatique et des libertés] <br />email: N/A | ||
| + | * Italy <br />[http://www.romanelmondo.it/sugg/spam.htm Italian Naming Authority] <br />email: ''abuse@na.nic.it'' and CC ''info@nic.it'' | ||
| + | * Japan <br />[http://www.dekyo.or.jp/ Nippon Information Communication Association] <br />email: ''meiwaku@dekyo.or.jp'' | ||
| + | * Netherlands <br />[https://www.spamklacht.nl/ Onafhankelijke Post en Telecommunicatie Autoriteit (OPTA)] <br />email: N/A (You may use the form on OPTA's website to report spam) | ||
| + | * Portugal <br />[http://www.cnpd.pt/ Commissao Nacional de Proteccao de Dados Pessoais Informatizados] <br />email: ''cnpdpi@mail.telepac.pt'' | ||
| + | * Spain <br />[https://www.agpd.es/ Spanish Agency for Data Protection] <br />email: ''spacontact@agpd.es'' | ||
| + | |||
| + | |||
| + | '''Other''' | ||
| + | |||
| + | If the owner of the domain name that the spam message originated from is protected by the WhoisGuard privacy service, you can [http://www.whoisguard.com/report-spam.asp report the spam directly to WhoisGuard]. | ||
Revision as of 16:08, 20 September 2009
Contents
What is Spam?
Go to http://www.mywot.com/en/online-threats/spam for a full description of what is spam.
Can any form of spam be distributed from my computer without my consent?
Yes, botnets are a type of potentially unwanted programs (sometimes classified as malware) that may be installed without your knowledge and may use your computer as a zombie computer to distribute spam. The originator of the botnet software can control and use them for other purposes. Botnets can be removed by running the latest anti-virus or anti-spyware software or blocked by using a firewall software.
How do botnets enter my computer without my consent?
Botnets can be installed by backdoors, drive-by-downloads, web exploits, worms, viruses and Trojan horses.
Reporting Spam
How to Report Spam
Spamcop maintains a guide to finding the full headers of an email address, for users of the most popular email programs. You'll need the information contained in the full email headers in order to make an accurate spam report.
Viewing the email headers, if the spam message originated from:
- Hotmail
Contacting Hotmail
email: abuse@hotmail.com- Windows Live Hotmail
email: report_spam@hotmail.com, report_spam@msn.com or report_spam@live.com
- Windows Live Hotmail
- Gmail
Google's Incident Report form - Yahoo Mail
Mail Abuse Feedback Form - Where to complain about spam that uses free email accounts that are not listed above
Where to report Spam
If you are in the USA
- US Federal Trade Commission
FTC Spam site
Alternatively, forward the email with full headers to: spam@uce.gov - US Department of Justice - mainly PHISH schemes
Report Unsolicited Commercial E-Mail
Outside the USA
- Australia
Australian Communications and Media Authority
email: N/A - France
Commission Nationale de l'Informatique et des libertés
email: N/A - Italy
Italian Naming Authority
email: abuse@na.nic.it and CC info@nic.it - Japan
Nippon Information Communication Association
email: meiwaku@dekyo.or.jp - Netherlands
Onafhankelijke Post en Telecommunicatie Autoriteit (OPTA)
email: N/A (You may use the form on OPTA's website to report spam) - Portugal
Commissao Nacional de Proteccao de Dados Pessoais Informatizados
email: cnpdpi@mail.telepac.pt - Spain
Spanish Agency for Data Protection
email: spacontact@agpd.es
Other
If the owner of the domain name that the spam message originated from is protected by the WhoisGuard privacy service, you can report the spam directly to WhoisGuard.
