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heatnclick.com / shoes,apparel,art, gadget, therapy heatnclick main goal is customer service We started 3 years ago selling therapy products in New Jersey biggest shopping center "garden state plaza mall" We started small and after a while we noticed customers keep coming back to shop again with us. We decide to build a strong relation with our customers and business was great but we kept hearing customers asking if they can buy the products we sell online and we said no for the fact that we didn't have a website (we didn't thought we needed one at the time) After 6 months in the business we decide to open an e commerce website for our customers to shop and they did even due the website build in an unprofessional way (we had no idea on how the online business should look or operate) 3 months later we opened an amazon seller account and start selling the products on their platform (wow!!! Then we understood how big this market is and how great it is) We start searching for new and exciting merchandise that we can sell On that platform One thing we notice is the customers feedback People kept leaving us positive reviews and in some cases called us to say thank you for our great service I think McDonalds owner said once "take care of your customers and the business will take care of itself״ We believe in that with all our heart nothing is more important then the customer We offer 14 days full refund from the delivery date We send customers a return shipping label if they want to return the product We don't have restocking fee (even if the customer late with a return) We always send an invoice with a tracking number for the customers to track their packages We make our phone number visible for customers to contact us on office operation hr mon-fri 9:30am-5:30pm sun 9:00 -2:00pm We reply to all emails in less then 24hr usually 4hr We ship all orders the same day so customers can enjoy free super fast shipping After amazon.com we opened a store with eBay and amazon Canada Today we are an eBay trusted top seller with 99.6% positive feedback Amazon.com 100% positive feedback amazon Canada 100% feedback We are about to lunch a new professional Heatnclick website with authentic Brand names like Nike ,Adidas,Lacoste,Hugo boss,rebook, north face and many more Hopefully by jun 15th 2013 We decided to do so because we notice how over whelming it is to shop On ******.com and ****.com trying to find the shoes you wanted or a shirt That's not been made anymore overhaul its very generic That is why we working hard on our heatnclick website so it will have a feeling like shopping at a boutique and you will be able to find brand name items that you usually can't find in any other website Please note our website is under construction and it is published only so customers can find us and contact us for customer support The website have maybe 5 items for sale and we recommend at this moment not to shop as the inventory for this website are not updated But feel free to visit us on jun 15th 2013 Please use this code for 15$ off at checkout Offer # heat1212 Thank you for your time hope we will get the chance to serve you Heatnclick 1637 Stelton rd Piscataway ,NJ 08854 Phone# 3314625425